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Privacy Policy

Green Haus Guild recognises that your privacy is important. We respect and value the privacy of all of our clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. Please read this Privacy Policy carefully. If you do not agree with this policy then please do not continue to use this site.


This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.


Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (“GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data concerns any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.The personal data that Green Haus Guild use is set out below in “What Personal Data Do We Collect?”


Under GDPR regulations, you have the following rights, which we will work to uphold:

The right to be informed about the collection and use of your personal data. 

The right to access the personal data we hold about you. 

The right to restrict or prevent the processing of your personal data.

The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please use the contact details below to get in touch.

The right to be forgotten, i.e. the right to request your details to be deleted or otherwise dispose of any personal data that we stores. Please contact us using the details given.

The right to object to us using your personal data for a particular purpose or purposes.


For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details given below.


If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office


What Personal Data Do We Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us): Name, Address, Email address,Telephone number, Business name, Job title, Profession, Payment information, Information about your preferences.


How Do We Use Your Personal Data?

Under GDPR regulations, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of an agreement with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. 


Your personal data will be used for one or more of the following purposes:

Supplying our products and/or services to you. Your personal details are required in order for us to enter into an agreement with you.

Personalising and tailoring our products and/or services for you.

Communicating with you. This may include responding to emails or calls from you.

Supplying you with information by email, telephone and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting us via the email below).

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or post with information and news on our products and/or services. 


You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.


How Long Will We Keep Your Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We will continue to keep your personal data for as long as we are trading unless you direct us to do otherwise. The data of individuals who register for our website but are not accepted will be kept for a maximum of two years from application date.


How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under GDPR regulations. Data security is very important to us and to protect your data we have taken suitable measures to safeguard and secure any data collected through our site.


Our company’s website is hosted on the platform. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 


Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception. In a limited circumstance, we may be legally required to share certain personal data, which might include yours, if we were to be involved in legal proceedings or required to comply with legal obligations, a court order, or the instructions of a government authority.


How Can I Access My Personal Data?

If you want to know what personal data we hold about you, you can request details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown.


We will respond to your subject access request within two weeks and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.


How Do I Contact You?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us, marking correspondence for the attention of Sarah Penny by sending an email to or via post to Bow Arts Trust, 183 Bow Road, London, E3 2SJ.


Changes to this Privacy Notice

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here on the Privacy Policy that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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